Only A Top Rated Class Service Is Good Enough For A Top Class High Street Retail Store
On Friday the 10th of December 2010, the Arcadia flagship store TOPSHOP at Oxford Circus, London was witness to a rush of people that weren’t fighting for the newest fashion fix.
Only the day before student riots had broken out within the capital due to increased student loans. Even though the riots had started as peaceful, a section of men and women had been increasing tension inside the crowds and harm and vandalism had started.
Arcadia, had to take action to avoid the store and its staff from being involved in any physical threat. With a busy weekend looming they had to take immediate action. By adding additional CCTV cameras Arcadia would be able to foresee any difficulties from their central control room and manage onsite security to key locations inside the store.
Following contacting their current installer for this location to see if they could fit the necessary equipment immediately without having any success – Arcadia turned to Kings their main UK, CCTV and intruder alarm supplier.
Arcadia had taken a call at 10am on Friday the 10th outlining the scenario and by the next day, a survey had been carried out and the findings from the survey were collated. Kings warehousing and logistics team then stepped in to make sure that all specialist equipment was dispatched and guaranteed to hit London for 9pm that evening when the store closed and installation would commence.
The Arcadia upgrade was originally planned to be a stand-alone installation, working independently of the existing CCTV setup. As soon as on-site Kings realised that due to the complexity of the existing monitoring equipment the planned installation would not communicate with the Arcadia control room – the only alternative was to integrate the new CCTV program into the existing infrastructure.
By 6pm the 22 powerful installation team were ready to go. With over 200,000 folks visiting the store each and every week keeping downtime to a minimum was vital, so Kings waited until the store closed at 9pm to begin work. Security Systems
As soon as the doors had been shut it was a case of all hands on deck! The location of the shop imposed several logistical difficulties, as it really is central to Oxford Circus. Kings had to organise and supply vehicle mounted access platforms to enable the installation of the high level external cameras whilst ensuring pedestrians and staff had been secure. The size of the shop meant that over three.5km of cable was installed throughout the night.
Following a long adrenaline filled night TopShop
opened as usual at 9am the following morning, with key cameras on the internet to monitor activity. The final component of the integration was total by 5pm on Saturday. In total,
10 external speed domes, 2 internal speed domes, 7 external fixed domes and 6 internal cameras had been installed in just 20 hours from physical work commencing – in addition to it all being done on a Friday night – even though pizzas were provided at half time! Alarm Systems
Kings Security gave Arcadia total peace of mind in such a short space of time when it was needed probably the most.
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