Motorola offers mobile device management

Motorola Inc. today announced two managed services to help companies with limited resources keep mobile devices and wireless LANs up and running.

One of the new offerings, the Managed Infrastructure Service, uses Motorola’s AirDefense network management software to monitor wireless LANs and troubleshoot them for problems, Motorola said in a statement.

The other offering, Managed Device Service, uses Motorola’s Mobility Services Platform software, while offering customers help desk support for remote troubleshooting of laptops and mobile devices, including barcode scanners. The service includes the ability to remotely wipe data from a lost or stolen device and execute software updates, according to the company in an online fact sheet ( download pdf ).

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